Management

Where the marks are

Percentages are the examinable weighting for each area. Revising in this order puts your time where the marks are.

1. Organic business functions

   16%

   Human resources management · Production function · Marketing function · Finance and accounting functions

2. Managing of work relationships

   14%

   Motivation · Leadership · Groups and teams · Conflict management · Workplace attitude · Communication · Emotional intelligence · Management of change

3. Nature of business

   14%

   Introduction to business · Business environment · Corporate social responsibility · Business ethics · Corporate governance

4. Management process

   14%

   Planning · Decision making · Organising · Coordination · Controlling · Strategic management

5. Management theories and thoughts

   13%

   Definition, nature, objectives and purpose of management · Management as a technique, process, discipline and profession · Management functions, levels, skills and roles · Management as an art or a science · Universality and transferability of management · Measures of managerial performance, productivity, effectiveness and efficiency · Managerial trends · The schools of management thought

6. Office practice and procedure, health and safety

   7%

   Meaning, functions and types of an office · Office planning and layout · Office machines and furniture · Organisation and methods, and forms design and control · Information technology application in management · Health and safety regulation and its importance · Sources of danger and methods of safety and protection in an office

7. Organisational effectiveness

   5%

   Meaning and key components of organisational effectiveness · Factors influencing organisational effectiveness · Approaches for evaluating organisational effectiveness · Strategies for improving organisational effectiveness

8. Mentoring

   4%

   Mentoring and the stages of the mentoring process · Merits of mentoring for mentees, mentors and the organisation · Demerits of mentoring for mentees, mentors and the organisation

9. Business process re-engineering

   4%

   Meaning and objectives of business process re-engineering · Implementing business process re-engineering · Benefits of business process re-engineering

10. Remote work

    3%

    Meaning and features of remote work · Advantages and disadvantages of remote work

11. Entrepreneurship

    3%

    Entrepreneurship and intrapreneurship · Characteristics of entrepreneurship · Types of entrepreneurship

12. Workplace couple

    3%

    Meaning of workplace couple · Benefits of workplace couple · Challenges of workplace couple

Where candidates lose this paper

The Institute publishes its own past questions. What it cannot give you is an answer to these.

There is not enough time to read the whole study text before the diet.

The official study text condensed and reorganised by examinable weighting, with every claim cited back to the page it came from — so you can check anything you doubt in one click.

You write practice answers for months and never find out whether a single one would have scored.

Write by hand, photograph it, and have it marked against the examiner's own marking guide — with the marks broken down the way the examiner breaks them down, and the reason for each one.

The study text is hundreds of pages and none of it tells you which parts the examiner actually asks about.

Every syllabus topic, ordered by the share of marks it carries, so your revision time follows the marks instead of the page count.

You know the answer but lose marks anyway, and no one ever explains where they went.

The Institute's published solution beside your attempt, with the mark allocation visible — so you can see the marks sitting in the principle and the application, not only the final figure.